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Our Velocity Intelligent Line Cards (ILCs) are compatible with the Intelligent Hub for the Velocity platform. The ILCs support multiple waveforms for network flexibility and multiple transmit and receive carriers for high throughput operations. This significantly improves hub hardware density as well as overall network scalability.
SatManage is a sophisticated suite of web-based software tools for automation, monitoring and integration of hybrid networks and NOC-based applications. SatManage is a powerful extension to our iVantage NMS, taking NOC operations to an even higher standard of network performance and scalability. Featuring a powerful range of web-based tools, SatManage enables service providers to improve overall service quality and network operations.
Implementation services help you to set up your network in a timely and cost-effective manner. They encompass multiple aspects as analysis, network configuration, site survey, on site installation, project management, acceptance testing.
iSupport Plans provide a range of operational support for our iDirect product lines to ensure that every ST Engineering iDirect partner stays in the best position to fully enhance their service offerings and maximize every competitive advantage as the pace of VSAT innovation continues to accelerate. iSupport is offered in three service tiers: Basic, Enhanced and Premium, all offering special benefits ranging from direct access to a comprehensive knowledge base to network health checks.
Operational support services for our Newtec product lines ensure every ST Engineering iDirect partner stays in the best position to fully enhance their service offerings and maximize every competitive advantage. We provide peace of mind with top notch maintenance and support services on a global scale. Our services are built on solid ITIL processes and delivered by highly qualified staff under ISO 9001:2015. Depending on your chosen service level, we will assign a dedicated SLA manager and meet you for regular performance reviews.
Introducing our first custom multi-orbit, multi-waveform software defined modem (SDM), the 450. This modem features an innovative three board modular design: Compute (Digital) module, Radio (RF) module, and Carrier Board (optional). The modular design allows integrators to build their own carrier board, allowing for maximum flexibility in terminal design.
ST Engineering iDirect offers a comprehensive portfolio of flexible System Integration Services ranging from standard to complex SATCOM network integration.
ST Engineering iDirect offers an extensive range ofterminalintegration services to accelerate the integrator’s design, development and integration effortsranging fromterminal certificationto turnkey integrated terminals such asmanpacks, flyaway and drive-away solutions. Our services can be tailoredto fit each integrator’s unique needs throughout each phase of the integration process.